PAYMENT

Payments are accepted through Paypal and most common Credit Cards.
 

SHIPPING

We offer FREE Standard international/domestic shipping using regular postal office when your order is above 40$.

Orders are shipped via Israel post office or eco post express mail. 

Domestic: $4 Standard mail (approx. 3-7 days delivery) / $10 Eco post express (approx. 2-5 days delivery).

International: $5 Standard mail (approx. 5-21 days delivery) / $10 Eco post express (approx. 5-10 days delivery) / $29 EMS express mail door-to-door (approx. 2-3 days).

 

You pay shipping just once, regardless of how many items you purchase in the same transaction.

Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, delays may occur due to customs.

We will provide you with a Tracking number as soon as the items are shipped.

Haleli does not accept responsibility for additional taxes and duties that your destination country might claim.

Orders will be sent to the delivery address that you specify and we cannot be held responsible if this delivery address is incorrect.

RETURNS & REFUNDS

We don't offer direct exchanges through the site. If you'd like to exchange a product, we will refund you the cost and you will have to place a new order online through our website.

Haleli's Studio is dedicated to our customer service and providing the most positive shopping experience for all of our shoppers. If for any reason, you are unsatisfied with your purchase, please contact us halelishop@gmail.com to request a return. Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card/paypal account or original method of payment, within a certain amount of days.

Customized items are final sale and not eligible for return.

Items in original condition are returnable for refund or exchange within 7 days of receipt. 

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Haleli's studio, Inc. is not responsible for items damaged or lost in transit.​

To return your product, you should e-mail us and we will give you return address.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable).
 

We will be happy to assist you for any quastion, please mail us: halelishop@gmail.com

sincerely yours,

Haleli Studio

Halelishop.com Haleli Studio | Rannana, Israel  הללי סטודיו | רעננה, ישראל halelishop@gmail.com